Highlights
Real-Time Transcription: Live text allows participants with hearing impairments to follow the discussion as it happens.
Mobile Optimization: Accessible digital design ensures that the 92% of users who access the internet via mobile can join calls on any device.
Archived Records: Providing searchable transcripts after the call helps investors review specific financial data and executive statements.
An earnings call is a conference call where public companies discuss their financial results for a specific period. These calls provide investors and the public with direct access to executive leadership and company performance data. Making these events accessible ensures that every stakeholder can process financial information regardless of their physical abilities or location. As of 2026, 91% of digital experience professionals agree that accessibility features improve the overall user experience for every stakeholder.
Implementing Live Closed Captions and Subtitles
Live captions are the most effective way to make an earnings call accessible to the Deaf and hard-of-hearing community. This tool displays spoken words as text on the screen during the broadcast. Captions also help non-native speakers follow complex financial jargon and data points.
Companies that prioritize accessibility often see better engagement. Industry data indicates that digital accessibility directly affects brand reputation for 88% of organizations. You can use general transcription services to ensure the text for your live events is accurate and professional.
Providing Searchable Post-Call Transcripts
A transcript serves as a permanent, searchable record of the earnings call. Investors use these documents to verify facts and pull quotes for analysis. For specialized financial discussions, financial transcription ensures that every number and decimal point is recorded correctly.
Accurate records are a requirement for maintaining investor trust. If your automated transcripts contain errors, clean up services can refine the text into a polished document. These records are also useful for legal teams who require legal transcription standards for compliance.
Optimizing for Mobile and Assistive Technology
Most investors now use mobile devices or screen readers to access financial news. Your earnings call platform must be compatible with these tools. This involves using high-contrast visuals, keyboard-friendly navigation, and clear labels for all buttons.
For research purposes, students and analysts may use academic research transcription to compare earnings data across different quarters. If your call includes interviews or Q&A sessions, interview transcription helps document the specific questions asked by analysts. Providing meeting minutes alongside the full transcript offers a quick summary for busy stakeholders.
Ensuring Data Integrity and Accuracy
Data accuracy is vital in financial reporting. Errors in a transcript can lead to misinformation and market volatility. Organizations should use market research transcription techniques to verify that all participant comments are captured accurately. Using professional human editors helps catch nuances that AI might miss during a high-speed financial discussion.
