The Data Security Measures of TranscriptionWing

When conducting a research project, one of the tools that can help you advance your study at a faster rate is transcriptions., Transcriptions are so essential to various industries that, according to Grand View Research, the US transcription market size is projected to reach $41.93 billion by 2030. However, when ordering transcriptions from transcription companies, they can gain access to personal data. As such, it’s only natural that there are some concerns regarding data security and privacy.

With TranscriptionWing, clients don’t need to worry about data leaks after ordering their transcriptions. This is because TranscriptionWing adheres to strict data privacy and security measures, including HIPAA and GDPR guidelines. But what exactly are HIPAA and GDPR, and how do they protect a client’s personal information? In this informative blog, you can learn all about HIPAA and GDPR.

HIPAA

One of the types of data security measures that businesses must follow is HIPAA, also known as the Health Insurance Portability and Accountability Act of 1996. HIPAA is a law that outlines the lawful use and disclosure of protected health information (PHI) and is broken up into the following three major rules:

• Privacy Rule - This rule outlines the requirements for protecting certain types of health information.
• Security Rule - Describes the IT security controls that companies should have to protect health information that is stored or transferred electronically.
• Breach Notification Rule - A set of standards that entities and companies must follow should a data breach of PHI and ePHI occur. Depending on the scope and size, the requirements for reporting may vary.

Transcription services that handle medical records for transcription purposes must always comply with HIPAA guidelines. This is because failure to do so will result in harsh penalties for the transcription company. Additionally, it could also damage their reputation, as well as the healthcare providers who entrusted the information to them in the first place.

GDPR

GDPR, or the General Data Protection Regulation, is the toughest data privacy and security law in the world. Drafted and passed by the European Union (EU) in 2018, businesses or services that handle the data of people residing in the EU must comply with this regulation. Otherwise, they can face penalties that can cost them up to tens of millions of euros

No matter where you are in the world, so long as your company handles the data of EU clients, the guidelines of GDPR must always be followed. As such, even audio transcription companies that have clients in the European Union are no exception to this rule.

How TranscriptionWing Protects Client Information Through HIPAA and GDPR

Thanks to its robust transcription data security, TranscriptionWing can confidently state that it keeps client information safe and secure. Not only is TranscriptionWing HIPAA-compliant, but it also adheres to GDPR standards.  Here are the ways TranscriptionWing protects client information as per HIPAA and GDPR guidelines:

• Encryption - Every client’s data is stored on Civicom’s secure web servers, which are hosted by Amazon Web Services. With this, every Personally Identifiable Information that is at rest will be encrypted with AES-256 encryption. If the data is in transit, meanwhile, it will be encrypted with TLS 1.2 with 256-bit encryption instead.
• Secured Portal and File Transfers - To order transcriptions, customers will have to upload their media files directly to their online accounts on Civicom’s web servers via SSL. These web servers are secure, ensuring that the clients’ files are highly protected and confidential.
• Limited Retention - Another way TranscriptionWing ensures that clients have secure transcriptions is its limited retention policy. Upon completion of client requests, transcripts are archived into the customer’s account and deleted after a maximum of six months. Media files, meanwhile, are automatically deleted after 60 days, protecting data in the process. However, account holders can also delete them as soon as they receive their transcriptions if they prefer.
• Limited Access to Customer Files - Finally, TranscriptionWing also ensures that access to customer data and their transcriptions is limited to bona fide employees and only to the extent necessary to render the requested services. As a result, unauthorized users are prevented from accessing client information, thereby protecting them from potential data breaches and leaks.

Data security is crucial in today's digital landscape. Without it, personal information could be leaked, causing significant problems for individuals who experience it. With that in mind, if you’re looking for a transcription company, be sure to turn to one with robust security measures like TranscriptionWing.

With over 25 years of industry experience, TranscriptionWing is a service that can reliably protect client data and information. We adhere to both HIPAA and GDPR guidelines and standards, ensuring that client data is kept safe and secure. Get started today and order your high-quality human transcriptions without having to worry about information leaks.