Rating: 5/5
Great certified documentation for the Florida Courts
by: L. Burno
I was lied on by Lake County Florida Sheriffs Deputies on the stand. The Judge on the stand upheld the deputies. I filed an appeal asking for my "Notes of Testimony" during my trial. The trial judge denied my request stating that there were no Notes of Testimony. I contacted my attorney who went with me for my Evidentiary hearing and he had the trial cd. Transcription Wing extracted the disc to paper. I then filed with the 5DCA against the trial judge who stated on record that there were no Notes of Testimony. Now he, the state of Florida prosecutor and the Lake County Sheriffs Office has to answer to the 5DCA...!
Rating: 5/5
Very timely and cost effective transcription service.
by: Holle S.
We have been using TranscriptionWing for our transcription needs for a few months. The transcripts always arrive on time, or slightly early and have all of my requested features (e.g., editable format, identifying speaker). It would be nice if the website used for uploads was a little bit more friendly, but overall it's a great service.
Rating: 5/5
Consistent and reliable
by: Taryn
I've been working with TranscriptionWing for the past 6-8 months, and the experience has been great. They can handle any job I send along, and really help me to be more productive in my job by delivering transcripts in a speedy manner. Their service is friendly and helpful, and extremely prompt.
Rating: 5/5
Excellent, dependable assistance for our business
by: P. Meade
Our business involves doing lots of customer and client interviews. We depend on TranscriptionWing to deliver us accurate transcripts of our conversations. This information must be delivered with a high degree of accuracy--and that's not always easy when you're talking in the acronyms that litter today's technology. TranscriptionWing comes through for us--always on time (sometimes even early!) and at a fair price.
Rating: 5/5
Quick Response Time
by: D. Francis
I am very happy with the service I received from Transcription Wing. I'm a PhD student completing my final year of my program and I greatly appreciated the quick turnaround of my transcripts. This quick service is allowing me to analyze my data and complete my final report within my allotted timeline. I would recommend Transcription Wing to others and utilize their services in the future.
Rating: 5/5
Excellent, timely service!
by: John
I use TranscriptionWing frequently, and would recommend this service to anyone who needs an audio recording, short or long, transcribed quickly. The quality of service is excellent, as is the quality of the transcribed documents.
Rating: 5/5
Superb, flawless, dedicated perfectionists
by: Deborah B.
I have tried many other companies, and have had to spend as much time correcting their errors as it would have taken me to transcribe the recording myself. TranscriptionWing is prompt, reliable, accurate, and really goes the extra mile to deliver a fantastic finished transcript.
Rating: 5/5
Fast and Dependable
by: Anonymous
I am using TranscriptionWing's services to have my qualitative PhD dissertation interviews transcribed, and they have been a massive help in this process. They offer very good rates according to how fast the turnaround time is. Their next day, 1 day, and 2 days options have been instrumental in this process so that I can quickly code the data before I interview the next person. Methodologically and practically, this is the ideal situation. A few typos here and there, but this is infrequent and very minimal. Transcripts are ALWAYS delivered on time. FYI for researchers, if your IRB needs a confidentiality agreement from them, TranscriptionWing easily provided me with one. Definitely recommend.
Rating: 4/5
Rapid turnaround, easy to use!
by: Mdarden
Have had an overall good experience w/ TranscriptionWing. Software easy to use, great customer support, VERY reasonable prices. Some accuracy issues in actual transcription text but none that couldn't be easily corrected by me (though some easy to anticipate 2/2 grammar).
Rating: 4/5
Awesome customer service
by: L. Julian
Working with transcription wing was quick and easy. Their customer service reps are always willing to help out and the turnaround time for transcripts was shorter than expected.
Rating: 5/5
Excellent Value
by: Donna
I've worked with TranscriptionWing for a few years now, and I'm always very pleased with their service. Always on time, excellent value. My interviews tend to contain a lot of technical jargon and I can tell the person who is typing actually looks things up to get the spelling right. Impressive!
Rating: 5/5
Reliable, accurate transcripts
by: Emily
We use TranscriptionWing on a regular basis for transcripts and they have always delivered within the selected turnaround time. I am impressed how accurate the transcripts are, especially ones with lots of technical jargon. They go above and beyond with transcription and we would highly recommend them.
Rating: 5/5
Transcription Wing is great!
by: Alyssa
I have submitted nearly 40 one hour telephone interviews to Transcription Wing over the last month or so. I opted for the 5 day service (it is the most economical). The price is better than any other service out there, and the turnaround is always faster than expected.
I receive my transcripts by e-mail as well as in my account, and all the details are clear and accounted for.
The billing has been accurate and hassle free.
The transcripts are clean, professional, and accurate. They look very nice, which is important when sharing back with my participants. They load in to NVivo with no trouble.
Transcription Wing has cut my project time in half.
Rating: 5/5
Resolved issues right away.
by: Tiffany
I had a problem with an upload and I got a call right away addressing the issue.
Rating: 5/5
Great transcripts with flexible turnaround times!
by: J. Francis
I love that they offer flexible transcription turnaround times. Sometimes I need my transcripts in 24 hours and sometimes I don't need them for a week -- great to be able to enjoy a discount for normal turnaround so I can "splurge" on fast turnaround when I need it. very highly recommended!
Rating: 4/5
Mostly terrific
by: Tracy
I think most of our experience with TranscriptionWing has been very positive. There have been a few times when we've had to go through the transcripts and change some of the words used to what was actually said, and that's probably because we recognize the words used more…we're use to the lingo…i guess more than someone who is not familiar with our work and audience. But, the delivery service has always been exceptional and quite a few times we've received our orders before the date anticipated. And every time I've talked with anyone there it's been a very positive experience and they have been more than helpful.
Rating: 4/5
I needed a transcript from a confrence call in a hurry
by: Jeffrey
I did a web search to locate a transcribing company to transcribe a conference call for a trial exhibit in a lawsuit. I found Transcription wing in a web search. They provided me with the right price and time frame to meet my needs. My lawyer was impressed with the speed and accuracy with which Transcription wing delivered the final product.
Few errors and fairly accurate considering the quality of the recording.
Should I need this kind of service in the future i would use their services again.
Rating: 5/5
Accurate, complete service, with excellent customer focus
by: Michelle
TranscriptionWing has done an excellent job recording and transcribing my meetings. They are very easy and pleasant to work with, prices are good, and the quality of the transcripts is excellent.
Rating: 4/5
Came through on a time sensitive project.
by: Deborah
TranscriptionWing helped us meet the deadline on a time sensitive project by transcribing recordings from our subject matter experts. This allowed us to create facilitation guides for a product training launch. The recordings were not that great but they did a good job with what they had to work with.
Rating: 5/5
Top Marks!
by: C. Melanso
I've been using Transciption wing for a number of years. I used to have to jump though hoops to get local suppliers to get my work done on time. Now I only have to upload my audio and wait a few days or even hours to get my transcripts done. The work is thorough! I've passed the link on to other colleagues because this is such a bit time saver which in the end means saving $$$.
Rating: 5/5
High Quality Transcripts with Outstanding Customer Service
by: Mary
Transcription Wing has provided us with high quality transcription at a great price for many years. They respond to customer queries immediately and always maintain the highest level of professionalism at all times.
Rating: 5/5
Partnership
by: Kelly
Working with TranscriptionWing is easy, quick and reliable. If you ever need anything, made a mistake, have a questions - you just email and they respond quickly. Always on time or ahead of time promised. I trust all my transcription work with them and never doubt they will do what needs to be done to go above and beyond!
Rating: 5/5
Transcription Wing did a Fantastic Job
by: Sady
I was in a crunch to get a transcription done quickly and Transcription came through for us, accurately, quickly and with great prices. Would definitely use again.
Rating: 5/5
Excellent work - recommended to others internally
by: TomA
I think most of our experience with TranscriptionWing has been very positive. There have been a few times when we've had to go through the transcripts and change some of the words used to what was actually said, and that's probably because we recognize the words used more…we're use to the lingo…i guess more than someone who is not familiar with our work and audience. But, the delivery service has always been exceptional and quite a few times we've received our orders before the date anticipated. And every time I've talked with anyone there it's been a very positive experience and they have been more than helpful.
Rating: 5/5
Did what I asked, they way I wanted, when I wanted, at a fair price!
by: Gary
I had a quick job, and TranscriptionWing came recommended.
They did not disappoint!
They did what I asked, they way I wanted, when I wanted, at a fair price!
Would use them again in a heartbeat.
Rating: 4/5
Very good service; some minor areas for improvement
by:J. Fonseca
1. The website tends to be extremely slow many times, even for logging in.
2. The price listed for the slower "economy" service was actually higher than the standard service, which did not make sense to me.
3. The transcriptions tend to lack punctuation very often.
4. I confirmed a few transcription errors when listening to parts of the recording that did not make much sense on the transcript.
Rating: 5/5
Dependant and consistant transcription service.
by: John
I have used Transcription Wing multiple times and have been very pleased. Their prices are fair and they have always hit the turnarounds I asked of them. In addition, I have called TW on two occasions and customer service was both friendly and helpful.
Rating: 4/5
Great, fast service for video transcriptions
by: Eric
We have used several transcription services over the years and have found the Transcription Wing Services to be very quick, accurate and easy to use. I have recommended this service to many other colleagues and co-workers.
Rating: 5/5
Transcription Wing cares about their customers.
by: Wayne
I am very happy with the quality and attention to details they give to there work. They care about your needs and strive for total sanctification.
Rating: 4/5
Outstanding Service
by: Rich
They are responsive to all my requests, and turn in quality work quickly. Costs are reasonable also. My only knock would be that their site is slow, but I'm very happy with them. the service team is outstanding.
Rating: 4/5
Connex Transcriptions
by: Tosha
Great service with minimal issues. Occasionally we have received transcriptions with words not separated. There have been a few times where we did not receive the requested transcription by the due date/time. Other than that, the service has been great with a great staff to work with.
Rating: 4/5
Transcription Services
by: Ann C.
TranscriptionWing provides a reliable service that I would use again if needed. I have only one critique. Transcriptionist have different styles when it comes to punctuation and grammar. If you have multiple files that need to be transcribed they may "read" differently due to varying punctuation styles of the transcribers.
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